The Free On-line Dictionary of Computing (19 January 2023):
provocative maintenance
[Common ironic mutation of "preventive maintenance"] Actions
performed upon a machine at regularly scheduled intervals to
ensure that the system remains in a usable state. So called
because it is all too often performed by a field servoid who
doesn't know what he is doing; such "maintenance" often
*induces* problems, or otherwise results in the machine's
remaining in an *un*usable state for an indeterminate amount
of time. See also scratch monkey.
[Jargon File]
The Jargon File (version 4.4.7, 29 Dec 2003):
provocative maintenance
n.
[common ironic mutation of preventive maintenance] Actions performed upon a
machine at regularly scheduled intervals to ensure that the system remains
in a usable state. So called because it is all too often performed by a
field servoid who doesn't know what he is doing; such ‘maintenance’ often
induces problems, or otherwise results in the machine's remaining in an un
usable state for an indeterminate amount of time. See also scratch monkey
.